Policies and Procedures
Massage Center Hours
Office Hours (in person scheduling)
|Mon / Wed / Fri||8:30am to 9:30am|
|Tue / Thurs||3:30am to 4:30pm|
|Saturday||By appointment only|
|Sunday||By appointment only|
To schedule an appointment:
As a courtesy, we require a 4 hour notice for any cancellations to ensure that the missed appointment time can be filled. Those abusing the policy may be subject to a fee, and future service will be denied until payment is made.
Anyone who either forgets or consciously chooses to forgo his/her appointment for whatever reason will be considered a "no-show". Those abusing the policy may be subject to a fee, and future service will be denied until payment is made.
Arriving late will simply limit the time for your treatment, thus lessening the effectiveness and enjoyment of your massage. You will be charged for the full session. Please arrive 5-10 minutes early for your scheduled appointment.
Payment must be made at time of appointment. Cash, check and credit cards are accepted. Coupons or specials will not be redeemed past expiration.
*If you wish to tip your therapist you must write out a separate check or use cash. Tips cannot be added to credit cards or checks.
VIP Signature Card Policy
VIP signature Card promotion becomes effective on 12/26/2013. Signatures will not be given for massages before this date.
Clients will receive 1 signature for every 60 or 90 minute massage that is fulfilled. After 4 signatures, clients will receive a 10% discount on their 5th massage. The 5th massage does not earn a client a signature on a new VIP card.
The 10% discount cannot be combined with any other special, coupon, or VIP card.
Signatures are signed and dated on the VIP card by Massage Studio Staff, and the number of signatures a client has will be recorded in the Massage Studio's database. This will allow lost, stolen, or forgotten VIP cards to be replaced with the exact number of signatures earned.
Forged signatures will result in a VIP card being voided and confiscated.
Clients may transfer their signatures to another client's VIP card if it is approved by the Massage Studio Staff.