Policies and Procedures
Massage Center Hours
Office Hours (by appointment only)
To schedule an appointment:
- Call: 320-308-7240
(or leave a message)
|Mon / Wed||12:00pm to 4:00pm|
|Tue / Thurs||9:00am to 10:45am|
|Friday||By appointment only|
|Saturday||By appointment only|
|Sunday||By appointment only|
|Book an Appointment|
To schedule an appointment:
Massage appointments can easily be booked online, requested through email at firstname.lastname@example.org, or by calling 320-308-7240. The studio is open by appointment only. Arriving at your scheduled start time will assure your therapist is ready for you; there is no need to come early. If upon your visit you find the door to be locked, be patient; your therapist will be with you shortly. Please refrain from knocking on the door as this can be a disturbance to other clients who are trying to relax during their massage. Thank you for your cooperation.
Payment must be made at the time of the appointment with cash, check, or credit card. Gratuities are accepted by credit card transaction, personalized check, or with cash. Gift Certificates must be surrendered at time of payment. Client must present their Gift Certificate for services rendered and cannot claim or use a Gift Certificate without the physical copy. Coupons or specials will not be redeemed past their expiration date and cannot be combined with any other offer or Gift Certificate. Visit our SCSU website at www.stcloudstate.edu/campusrec/massage for pricing.
24 hour advance notice is required when cancelling an appointment. If you are unable to give us 24 hours advance notice, you may be charged the full amount of your appointment. Appointments can be cancelled through the online booking agent, by email at email@example.com, or calling 320-308-7240.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show”. Those who abuse this policy may be charged for their “missed” appointment with future services denied until payment is made.
Arriving late may shorten the time for your treatment in order to accommodate others whose appointment follows yours, thus lessening the effectiveness of the therapy and your enjoyment. You will be charged for your full session. Please plan accordingly to arrive at your scheduled time.
Gift Certificates are valued at the price in which they were purchased for and will be deducted from the total cost of services rendered. A physical copy of the Gift Certificate must be present and surrendered at time of payment and cannot be combined with any other coupons or specials. To purchase a Gift Certificate, please contact us through email at firstname.lastname@example.org, or by calling 320-308-7240.
VIP Signature Card Policy
The VIP Signature Card promotion became effective on 12/26/2013. Signatures will not be given for massages before this date. Clients will receive one signature for every 60 or 90 minute massage that is fulfilled. After four signatures, clients will receive 10% off their fifth massage. The fifth massage does not earn a client a signature on a new VIP Signature Card. The 10% off offer cannot be combined with any other special, coupon, VIP Signature Card, or Gift Certificate. VIP Signature Cards are non-transferable. Signatures are signed and dated on the VIP Signature Card by Massage Studio Staff. Forged signatures will result in a VIP Signature Card being voided and confiscated.