To ensure optimal selection and the best possible service we ask events be booked at least seven business days in advance. We understand events arise unexpectedly and we will do our best to accommodate your needs, however we cannot guarantee our availability for events booked less than seven days prior to the event date. A 10% or $50 (whichever is greater) late order fee will be applied for all orders placed less than noon three business days prior to the event date.

Confirmation of the estimated number of guests is required at the time your menu is decided. A final guaranteed number of guests is required by noon three business days before the event. Menu details must be finalized by noon three business days prior to the event as well. For billing purposes, your final bill is based on the guaranteed number of guests that attend your event, plus any additional guests in excess of that amount. We must receive a signed expense authorization form to be able to confirm your order.

Events are billed in three-hour increments. Events exceeding the three-hour limit will be subject to additional service fees of $25 per staff member, per hour.

All published and quoted prices are subject to change without notice. Some prices are quoted based on current market prices and will fluctuate accordingly. Policy and menu is subject to change without notice

In the event that you must cancel a previously planned event, contact your catering coordinator as soon as possible to avoid late charges. Cancellations not submitted prior to noon three business days before the event will be assessed 100% of the event charge. If the event date is rescheduled, 50% of the original event will be charged.

A form of payment (purchase order, cash, check or credit card) is kindly requested three business days prior to the event date. We ask that contracts be paid in full three business days prior to event date. For large events, an initial deposit may be required.

Send tax-exempt forms via email to catering@stcloudstate.edu at least three business days prior to the event.

All disposable service ware will be furnished as accompaniment to all items purchased. Some exceptions apply to orders being picked up. China and glassware are available for an additional charge of $2.00 per person for events held on campus, except for those held in Atwood Memorial Center (AMC). Events held inside Atwood Memorial Center will not incur china fees. Larger groups of 500 or more will be required to have a china quote from an outside vendor.

Tablecloths are supplied for all food and beverage service tables at events. Tablecloths and linen napkins are also supplied for guest rounds when a served (plated) meal is purchased. Tablecloths for non-food tables are available for an additional $3 per table, and are available in black, white, or ivory. Additional linen napkins are available for an additional $1.00 per guest (variety of colors available). Table linens must be ordered at least one week prior to your event. Specialty linens are available for an additional fee, and must be ordered at least two weeks prior to your event.