Residential Life
Services and Assistance
The "411" of Living in a Residence Hall
Use these resources to answer commonly asked questions and troubleshoot things that may come up during your time in your residence hall.
Housing Accommodations
Students seeking housing accommodations for disability-related needs need to have their health care provider or other licensed professional complete the Health Care for Student Requesting Housing Accommodation Form (PDF).
Submit the form to Student Accessibility Services (SAS). A staff member will contact the student to set up a meeting. Room options include:
- Single room
- ADA-accessible room
Emotional Support Animals
Have your licensed provider submit the ESA Form (PDF) to the Student Accessibility Services office. A staff member will contact the student to set up a meeting.
Internet
Husky Tech is our campus technology service center and support to issues or outages in Residence Halls.
Keys and Entry Access
Report lost room or mailbox keys to your RA or Residential Hall Director.
Replacement Key Fees:
Missing Room Key: $50 (includes replacement key for roommate)
Room key replacement (per key): $25
Main entrance key: $10
Mailbox key: $10
Stateview individual room key: $10
Locked out of your room? Find an RA or call the building RA duty phone for assistance. Show your student ID and a Residential Life staff member will open your room. A verbal/written warning is issued for the first instance, $10 charge for the second instance, and $25 charge for all succeeding instances. Charges will be billed to the student's account.
Laundry Facilities
At no additional cost, laundry facilities are provided in all residential communities. Report equipment problems to Residential Life, including the six-digit number on the washer or dryer. Representatives from CSC Service Works, our provider, will stop by in 1-3 business days to address the issue.
The Laundry Alert monitoring service allows you to see if machines are in use and how much time is left.
Mail
Each room/apartment has a key-operated mailbox for small envelopes. In accordance with postal service guidelines, mail may not be handed out at the main desk. Packages will all be sent to Residential Life main office in Hill Hall.
All mail should be sent to the following address:
Recipient Name
Room Number and Building Name
251 6th St S
St. Cloud, MN 56301
When packages arrive, notices are sent to the resident via email. Pick-up your packages at the centralized mail desk in Hill Hall with a picture ID, during posted hours
Safety
Public Safety Oofficers and Residential Life staff provide assistance 24 hours a day. Specific safety measures include:
- Room doors equipped with peepholes
- Residential building entry doors locked at all times
- Residents must use card access entry, or entrance key/fob
- Evening rounds by Resident Advisers
Moving Out
Students must completely clean their room before turning in keys. They must return rented furniture and appliances. Learn more about the steps for moving out.
Sick Meal Order Form
If you are not feeling well and want to get your meals to go, or have a friend pick your meals up, click on the link below and fill out a form.
Vending Machines
For your convenience, vending machines and ice machines accept cash and the Campus Card.
Report money lost in machines by filling-out a refund envelope at the main desk. Our third-party provider will put the refund in your mailbox.
Fix My Room
If you have a maintenance request for your room or residence hall such as light bulb replacement, smoke detector battery, plumbing, leaks, or power outages, request service through our online system. If you have an urgent maintenance request, call your building's RA phone number for more immediate assistance.
Click on "Fix My Room"
Click on "Request Service" (red box)
Fill out the form and select "Submit" at the bottom of the page
